Mike was amazing! He came in at the scheduled time and he did an amazing job! Thank you Mike!
Came prepared and exceeded my expectations!!! I needed both pool and sweep pump replaced. Mike had everything with him to do the job on the spot. More than pleased and would definitely recommend his service!!!
On time. very courteous and professional. Work was scheduled and completed in a timely manner.
Mike, is a very honest and dependable technician. He could have nickeled and dimed me for several additional things he did but didn't. He was very knowledgeable with his craft and took the time to show me some things I might do on my own in the future. Mike will definitely me my new "go to" Pool Service Technician.
Quick service, longest warranty and lowest estimate we received. We're very happy.
Mike came to repair my 15 year old heater yesterday. It's such a wondaful experience. He's very professional and knowledge of the pool equipment. Very happy to hire him.
Great service
Fast friendly service. Got my new heater installed and fixed other areas. Will be making a return visit to address a few other items.
good
Repair or Service Swimming Pool or Accessories - In Ground
Mike did a thorough inspection of my pool to insure the problem with my Polaris wasnt caused by pool malfunction. He then took apart the Polaris and concluded that it probably required a part replacement which was under warranty with the manufacturer. Above & beyond expectations he brought the Polaris back to the retailer and explained his findings! Mike is GREAT!
I've used Mike's company on a couple occasions for programming my variable speed pump & replacing a pump part. Mike was very knowledgeable and his prices were fair & reasonable. I plan to use his company, Cool Haven, for all my pool repair needs.
Very professional, and a really a pleasure to work with. Showed up and took care of the spa light in a little over 1 hour. The price was very reasonable. He gave me a range from lowest to highest and was right down the middle. He answered several questions on getting my pool up to date and was open for me to buy my own materials and offered to put it in if I needed the help. I would definitely use him again on anything neefed m guy future
Mike was great! He took the time to explain what the issue was and how to prevent them in the future. Highly recommend.
Mike is always on time, has great communication, the upmost integrity, and performed the highest quality of work. I would highly recommend Mike to anyone needing work on their pool equipment. Thank you for getting everything in tip top shape!
Michael was professional and explained everything that needed to be done to our pool and equipment. We tried several other services before we got to Cool Haven Pool Repair and I wish we had found Michael first! Highly recommend for pool repair with fantastic customer service.
Mike is without a doubt an expert in what he does. He communicated clearly and provided great guidance on our options. I was part of the process and able to make choices that mattered for me with our budget in mind. There were a few unique problems with our unit since the panel was so old. While it wasn't immediately apparent why the temperature reading wasn't working Mike took it as a professional challenge and solved it immediately. We had a new heater and pool filter unit installed and his workmanship was impeccable. I have dealt with several pool companies in my short time owning a pool and I know who my first and last call will be every time. If you need it done right the first time, Cool Haven is your go to!
Cool Haven Pool Repair is the way to go to get a repair done fast and at a great price. Mike did an awesome job coming out to repair a leak that we had on our pool and also fixed our in-ground pool lighting. I called 2 other companies before him and the pricing was ridiculous. Mike came out to survey the job explained the problem and quickly fixed the issues we had with our pool. Definitely found the go to pool repair company that's honest, friendly and can get the job done. I highly recommend Cool Haven Pool Repair.
Amazing service and very knowledgeable of systems that I have. They performed several repairs due to winter storm, and new heater install. 5 star service!! Definitely will be using them in the future.
Had a backwash valve replaced. Mike is a nice and honest guy. Very satisfied.
I can not adequately explain how much this single mother & first time pool owner appreciates having found an honest, reliable, affordable and personable pool service company!! Michael has been phenomenal since my first call. He explained all my options and didn't pressure me at all. When I was finally ready to purchase a replacement heater he found me a great price on the unit I needed and was at my house within a few days doing the install and sending me pictures and video of the completed job, as well as a few other items he noticed needed to be addressed. I was SO comfortable with his recommendations and found his charges VERY reasonable, especially compared to what I've paid before on service calls from other companies that didn't even fix my problems!
If you need a pool service person you can trust, look no further! Thank you, Mike!
We just moved into a new residence and the pool was having several issues. Mike was prompt and (as a first time pool owner) patiently explained what was needed and what would happen if not taken care of. I completely trust him because of his honesty, communication, commitment to doing a great job and fair pricing. I'll only use him in the future!
Mike was very responsive and professional during his repair visit to install a new pool heater. I would highly recommend Mike for your pool repairs.
Mike is great.
I wish all service providers were as good as this guy.
Prompt and friendly service. Very reasonably priced. Would highly recommend!
Mike came out was Polite and gave me a great price for repairs and job looks great would highly recommend mike for all pool equipment repairs
Excellent knowledge of all things pool.
On time at a fair price. A winning combination.
Definitely will recommend for any pool repair needs.
Mike is the type of professional you hope you encounter as a home owner. He is definitely a one in 100. Kind, fair, professional and skilled. Replaced my old spa heater at a reasonable price and was helpful in helping me learn a bit about my existing pool system. Thank you Mike!
Very professional high quality work. I will definitely call him again.
I took Mike's advice to replace my pool pump instead of repairing it like originally planned. This was the more expensive option, so I was hesitant. The new pump lowered my monthly electric bill so much that I will recoup the recent replacement costs in no time. Great work!
Fantastic service, great knowledge and very fair on prices, hard to beat when you find someone that has all 3.
Mike is extremely thorough, prompt and curtious with his work. It is clear that he cares about the quality of his work as each time we have used him he goes above and beyond to do extra without asking. Today he performed pool pump work on a moment's notice. Always satisfied and highly recommend Cool Haven's services!
Highly rated! Professional, courteous, knowledgeable work. Reasonably priced.
Mike was very helpful, from the time I originally reached out to him to the time he completed our pool pump relocation. Originally reached out for one question, but ended using them for something completely different. Definitely will be using them in the future again
Mike did a great job diagnosing the problem and offering clear alternatives. His work was thorough and of a high quality. I will definitely use Mike for all my pool repairs.
Mike was great- very helpful fixing the original problem with our system as well as fixing another issue with the spa heater another company was not able to repair.
Mike was professional, courteous, and went above and beyond. He stayed in touch with me after service as I had some questions and even texted me the next day to make sure all was good. Highly recommend!
Mike fixed the lights in our spa and pool. He was quick with his responses to us and was extremely fair in his price. We have not been able to use the lights since we bought our house and the quotes before Mike were unreasonable. We will call him again for work on our pool.
Mike Ellison is absolutely the most personable business owner I've worked with in years. Repair was done ahead of schedule and more affordable than estimated. Two thumbs up, absolute must if you live in or near Forney Tx.
Mike's helped us a couple of times now over the past 2 years. First time round we had an issue with our pool pump after the Texas winter storm and most recently with our pool timer. Each time, Mike was extremely responsive and did a wonderful job. Highly recommend his services!
Showed up on time, fixed the problem quickly and got my pool running again!
We strongly recommend Mike and Cool Haven Pool Repair. We had Mike install a UV filter system and Pool Rx to reduce the amount of chlorine needed. We have kids with sensitivities and less chemicals is definitely a good thing. Fair price. Punctual. Educated us well on the different options. Quality of work was excellent.
Top notch pool repair service. I have used Mike on multiple occasions. Always responds promptly and does what he says he will do. Highly competent on problem diagnosis and the repairs at a fair price.
Very pleased with Mike at Cool Haven. Communicated well and was reliable. Highly recommended!
Excellent find! Had a pretty major pool pump leak and Mike came out quickly and was able to fix it within the week. Fast, efficient, well priced, and great customer service. Will be using for any of our pool repair needs and will be telling our friends! Highly recommend!!
Was quick to do repair and install for my pool. Def recommend.
Great experience. Michael is very knowledgeable and asked several key questions before his appointment to make sure he would have all the parts if necessary.